The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000d1 (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff80003cf33f7). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 041715-27750-01.
  • a
https://drive.google.com/file/d/0BzDs1bdKVqlAcU9CZ3BMY2M3Wnk5eVV0WkhFWG9kYmRsaEtz/view?usp=sharing


April 17th, 2015 7:50am

MH

This was related to the NETwbw02.sys Intel Wireless WiFi Link Driver from Intel Corporation.  I would remove the current driver and install the newest driver available

If you continue to crash I would remove Kaspersky and use the built in defender.

Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\zigza\Desktop\041715-27750-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*D:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
Machine Name:
Kernel base = 0xfffff800`b7871000 PsLoadedModuleList = 0xfffff800`b7b389b0
Debug session time: Fri Apr 17 16:30:22.174 2015 (UTC - 4:00)
System Uptime: 0 days 0:00:10.822
Loading Kernel Symbols
...............................................................
................................................................
....
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, fffff80003cf33f7}

*** WARNING: Unable to verify timestamp for NETwbw02.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwbw02.sys
Probably caused by : NETwbw02.sys ( NETwbw02+993f7 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80003cf33f7, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800b7bc1150
GetUlongFromAddress: unable to read from fffff800b7bc1208
 0000000000000000 Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
NETwbw02+993f7
fffff800`03cf33f7 488b09          mov     rcx,qword ptr [rcx]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  AV

PROCESS_NAME:  System

ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre

DPC_STACK_BASE:  FFFFF800B9C46FB0

TRAP_FRAME:  fffff800b9c3f6b0 -- (.trap 0xfffff800b9c3f6b0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffe00004f2ed70 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80003cf33f7 rsp=fffff800b9c3f840 rbp=ffffe00004fd9890
 r8=fffff800b9c3f890  r9=0000000000000000 r10=fffff800b7b62180
r11=fffff800b9c3f870 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
NETwbw02+0x993f7:
fffff800`03cf33f7 488b09          mov     rcx,qword ptr [rcx] ds:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800b79ccbe9 to fffff800b79c10a0

STACK_TEXT:  
fffff800`b9c3f568 fffff800`b79ccbe9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff800`b9c3f570 fffff800`b79cb43a : 00000000`00000000 00000000`00000000 ffff4ce4`1dc3da00 fffff800`b9c3f6b0 : nt!KiBugCheckDispatch+0x69
fffff800`b9c3f6b0 fffff800`03cf33f7 : 00000000`00000285 00000000`00000000 00000000`00000000 ffffe000`05be4ca0 : nt!KiPageFault+0x23a
fffff800`b9c3f840 00000000`00000285 : 00000000`00000000 00000000`00000000 ffffe000`05be4ca0 fffff800`03e62df0 : NETwbw02+0x993f7
fffff800`b9c3f848 00000000`00000000 : 00000000`00000000 ffffe000`05be4ca0 fffff800`03e62df0 ffffe000`04fd9540 : 0x285


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETwbw02+993f7
fffff800`03cf33f7 488b09          mov     rcx,qword ptr [rcx]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  NETwbw02+993f7

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETwbw02

IMAGE_NAME:  NETwbw02.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  52a09c3a

FAILURE_BUCKET_ID:  AV_NETwbw02+993f7

BUCKET_ID:  AV_NETwbw02+993f7

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:av_netwbw02+993f7

FAILURE_ID_HASH:  {1e0ec353-2360-690e-9374-7a77832276f2}

Followup: MachineOwner
---------


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April 17th, 2015 9:09am

Hello mhhajisaeed,

What is your current situation?

Is this issue resolved?

Best regards,
Fangzhou CHEN

April 20th, 2015 1:32am

Hi

I have installed newest Intel Wireless WiFi Link Driver, until now i haven't seen blue screen, but another dump occured when i put my laptop to sleep and after about 2 hours to turn on it crashed and the laptop turned off.

analysis with WhoCrashed:

On Mon 4/20/2015 12:41:36 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\041915-19203-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1500A0) 
Bugcheck code: 0x50 (0xFFFFF6BFEC6F4218, 0x0, 0xFFFFF800B370AED7, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft Windows Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 


and also i have these errores whenever i turn on my laptop in event viewer:

1)Session "" failed to start with the following error: 0xC000000D
2) WLAN Extensibility Module has stopped.
   Module Path: C:\Windows\System32\IWMSSvc.dll
3) Driver install failed, result=0x80070422 for devnode 'ROOT\NET\0000'
4) Driver install failed, result=0x80070422 for devnode 'USB\VID_192F&PID_0916\5&4B6803D&0&4'
5) Driver install failed, result=0x80070422 for devnode 'HID\VID_192F&PID_0916\6&2E74BF1F&0&0000'

Free Windows Admin Tool Kit Click here and download it now
April 20th, 2015 11:06am

MH

As usual we need the new DMP file

April 20th, 2015 11:46am

https://drive.google.com/open?id=0BzDs1bdKVqlAeWNzd01LQjFtZ3M&authuser=0
Free Windows Admin Tool Kit Click here and download it now
April 20th, 2015 1:19pm

The file is not shared. Try again and make so we don't have to sign in.
April 20th, 2015 3:57pm

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